Your AI is called only after a yes, and only once.
Step 1 of 5: A request
A model call, approved first and run once.
A model call runs once, after Duplex has approved it for that request.
Tool execution. It runs After a decision to hand over.
Every model call has a reason you can point to.
Each call starts with Duplex’s approval for one request, so every call has a request behind it and a receipt after it.
Step 1 of 3: A new agent
A new agent joins the sales team and starts calling the model.
One call, from the request to the audit.
An approved call keeps its request, its approval and its result together, so it can be explained months later.
Step 1 of 4: The request
14:20: an account manager asks for a summary of a client’s last six calls.
Four checks pass before your AI is called.
The call goes ahead only once all four are true. The credentials it needs stay out of the model’s reach throughout.
Step 1 of 5: This request
It is approved for this request, and for nothing else.
Runs model and tool calls under your rules.
Every model call and tool action runs once, after Duplex approves it, with credentials out of the model’s reach.
- A model call, approved first and run onceA model call runs once, after Duplex has approved it for that request.
- The same call, streamed as it is writtenAnswers appear as they are written, with the same rules applied.
- A tool action, exactly as approvedA tool action runs once, with exactly the arguments Duplex approved.
- Long tool runs, streamed and safe to cancelA long-running tool streams its progress and can be cancelled safely.
- Each model provider, with its own identityYour team connects each model provider with its own identity and credentials.
- Which model connections are healthyA failing model connection is spotted before it slows anyone down.
- Model connections, checked after every changeA model connection is checked before first use and after every change.
- Each tool, with its own permissions and riskEach tool is connected with its own identity, permissions and risk level.
- Which tools are connected and healthyA broken tool connection is visible before an agent depends on it.
- Tool connections, checked after every changeA tool connection is checked before first use and after every change.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.