Raise the bar where a mistake costs most.
Step 1 of 4: The bar, raised
Your team sets the confidence bar.
High-stakes work can demand more certainty before Duplex answers on its own.
Confidence and autonomy. It runs At your administrators’ request.
The bar is yours to set, area by area.
Your administrators set each work area’s bar. It applies from the next request, and it never overrides your rules.
Step 1 of 5: Your team
Only your administrators can set it or change it.
Raised for the year-end close, set back after it.
A bar can move with the calendar. Finance raises it for the close, sets it back in January, and every change stays on record.
Step 1 of 4: Raised
On the first of December, finance raises the payments bar for the year-end close.
At every setting, above the best a cache reached.
On three fresh runs of 1,000 decisions, Duplex was between 84% and 91% accurate at every setting. The best a cache reached was about 73%.
Step 1 of 4: Three runs
Duplex was run on three fresh streams of 1,000 decisions each, at every setting.
Follows your settings.
Each work area has its own settings for speed, depth, cost and confidence, and a model’s output can never change them.
- How a work area balances speed and costEach work area shows the balance it strikes between speed, depth and cost.
- Your team tunes speed, depth and costA quick triage desk and a careful legal review can each run at their own pace and price.
- How sure it must be to answer aloneYour team can see how sure Duplex must be before it answers without your AI.
- Your team sets the confidence barHigh-stakes work can demand more certainty before Duplex answers on its own.
- What Duplex can do, in each scopeA new agent knows straight away what Duplex will do for it in that work area.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.