A dental practice brings in its patient records, and their rules come too.
Step 1 of 5: The owner
A source of facts, with its owner and rules.
Connect a knowledge graph or a system of record once, with its owner, access and freshness rules.
Learning and personalisation. It runs At your administrators’ request.
A check-up date, answered from the system that owns it.
A dentist asks when a patient is next due a check-up. The answer comes from the patient records, with its owner and date, in place of a list someone printed in March.
Step 1 of 3: The question
A dentist asks when a patient is next due a check-up.
The access rules come with every fact.
The owner’s rules go wherever the facts go. A question from someone allowed gets the answer; from anyone else, it is declined.
Step 1 of 3: His dentist
Mr Okafor’s own dentist asks what comes next in his treatment, and gets the answer, with its date.
As fresh as the rules say, all day long.
The freshness rule set when the records were connected keeps facts current, so every answer stays within it.
Step 1 of 4: The update
At 09:00 the patient records are refreshed, as they are every hour.
Keeps knowledge current.
Facts carry their source, owner and date, and a changed fact replaces the old one.
- A source of facts, with its owner and rulesConnect a knowledge graph or a system of record once, with its owner, access and freshness rules.
- Which sources a work area can useAnyone can check which sources a work area relies on before trusting its answers.
- A source retired, and what relied on it checkedA source that is wrong or no longer needed is retired, and what relied on it is checked again.
- A changed fact replaces the old oneWhen a price or a policy changes, answers use the new one from the next request.
- Current facts, with source and dateWhen a decision needs facts, Duplex finds the current ones, with their source and date.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.