Your service desk sees what programs took off your AI, and what that saved.
Step 1 of 4: Order tracking
What its programs solve and save.
Your team can see how much work programs take off your AI, and what that saves.
Reusable skills. It runs Read-only.
What each program took on, and what it saved.
For each program, your team sees the work it took on, the model calls it replaced and what those calls would have cost.
Step 1 of 3: The work
Each program shows the work it answered: order tracking, address changes and warranty checks.
One view, for finance, operations and the desk.
The same view answers different questions: which programs do the most, which teams save the most, and whether the saving is growing.
Step 1 of 3: Which program
Which program takes the most work? The desk looks program by program.
Watch the saving grow as programs take on more.
As more routine work is done by proven programs, the view shows what was taken off your AI, month by month.
Step 1 of 4: Month one
Month one: the first programs are proven and go into use.
Writes and tests small programs.
For a well-defined task, Duplex writes a small program, tests it against known cases and uses it only once it passes.
- A small program, proven on known casesRepetitive, well-defined work is done by a tested program, at almost no cost per run.
- Your model helps once, Duplex checks itFor a hard case your model is asked once, and the proven result is reused from then on.
- A solved problem, answered from its solutionA problem solved once is never paid for again.
- Trust in a program follows its resultsReal-world results raise or lower trust in each program.
- Every proven method, by status and ownerYour team sees every method Duplex relies on, who owns it and where it applies.
- One method, with its tests and historyAny method can be inspected, down to its tests and its track record.
- The reusable parts behind its programsThe building blocks that keep recurring are visible, so your team knows what new work stands on.
- The checks behind a programBefore your team relies on a program, it can see the tests it passed.
- A proven method becomes the preferred oneThe method with the best record is the one used by default.
- A doubtful method, paused straight awayA method that might be unsafe stops being used straight away.
- A fixed method returns to useOnce the cause is fixed and it passes again, a method returns to use.
- A wrong method, withdrawn for goodA method found to be wrong is withdrawn, and never comes back into use.
- A program erased when the law requires itA program and its data are erased when the law or the owner requires it.
- A flawed part, withdrawn everywhere it was usedA flawed building block is withdrawn, along with every method that used it.
- The parts that keep coming backWhat recurs across proven programs becomes a shared part, so new programs start further ahead.
- Every new method tested before useA method reaches your work only once it has passed its tests, whether it is new or changed.
- A new area starts from proven methodsA new work area can start from a library of proven methods, each re-checked locally.
- What its programs solve and saveYour team can see how much work programs take off your AI, and what that saves.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.