The credit went to the wrong fix. One correction moves it.
Step 1 of 4: Green again
A result tied to the wrong decision is corrected.
Credit lands on the decision that earned it, even when it was first given to the wrong one.
Forgetting and data control. It runs On an authorised request.
The next broken build gets the fix that worked.
While credit sits on the wrong change, the wrong fix keeps being suggested. Once it is moved, the team gets the fix that worked.
Step 1 of 3: The next break
Two weeks later, the build breaks the same way.
The wrong credit, from the day it landed to the day it moved.
Left alone, a result tied to the wrong decision keeps teaching the wrong lesson. Corrected, it teaches the right one from then on.
Step 1 of 4: Monday
Monday: the build passes, and the credit lands on the cache change.
Only someone authorised can move the credit.
Moving the credit is a decision your team makes. It names the result and both decisions, and it is recorded like every other change.
Step 1 of 5: Authorised
The request comes from someone allowed to correct what Duplex has learned.
Learns from outcomes, within your rules.
Your rules come first. Within them, Duplex learns from confirmed outcomes, including results that arrive late.
- Your rules come firstA rule your team sets always wins over anything Duplex has learned.
- The best action your rules allowWithin what your rules allow, Duplex picks the action that has worked best before.
- Each confirmed outcome improves the next choiceChoices improve with every confirmed outcome, so the work moves towards what succeeds.
- A late result still teaches the right decisionsA deal that closes next month still teaches the decisions that led to it.
- A result tied to the wrong decision is correctedCredit lands on the decision that earned it, even when it was first given to the wrong one.
- Each result teaches in the way that fits itA quick confirmation, a correction and a business outcome each count for what they are.
- A bad outcome withdrawn, with what it taughtAn outcome that was wrong or fraudulent is withdrawn with everything it taught.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.