The sheet says 12 kg, the scale says 14 kg. One rule decides.
Step 1 of 5: One source
Disagreeing sources, settled under one rule.
When sources disagree, the answer follows one clear rule, so it comes out the same every time.
Planning and decision support. It runs Automatically, when inputs conflict.
Sales, billing and the warehouse get the same weight.
When sources disagree, Duplex settles it under one clear rule, so every team gets the same answer and the courier is booked right first time.
Step 1 of 3: Sales
Sales asks for the bench’s weight to quote delivery.
Monday or Friday, the same disagreement settles the same way.
Under one rule, the answer stays the same from one day to the next, and changes only when one of the sources does.
Step 1 of 3: Monday
Monday: the two sources disagree on the bench, and one rule settles it at 14 kg.
The answer shows which source it came from.
Every settled answer names the source it came from, so anyone can see why it came out as it did.
Step 1 of 5: One rule
One clear rule settles the disagreement.
Handles cases it has never seen.
Duplex learns the pattern behind the work your team confirms, so it knows what to do when a case arrives in a new form.
- A short list of ranked optionsWhen there is more than one good answer, your team sees the best few, in order.
- Known work, recognised in a new formThe same request in new words, from a new customer or about a new file still gets the right answer.
- Disagreeing sources, settled under one ruleWhen sources disagree, the answer follows one clear rule, so it comes out the same every time.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.