Your team decides who your model sounds like, and what it works from.
Step 1 of 4: The persona
Your team sets the persona, rules and format.
Your team decides the persona, rules, sources and answer format your model works with.
Rules and behavioural control. It runs At your administrators’ request.
Set it once, and every agent in the office follows it.
The persona, rules, sources and format belong to the work area, so every agent and tool that asks gets the same fit.
Step 1 of 3: Setting up
The press office is set up.
Your team adjusts the fit as the business changes.
When the cases, the spokespeople or the format change, your team updates the fit, and the next answer follows it.
Step 1 of 4: Set up
In January, your team sets the press office’s persona, rules, sources and format.
The fit is yours to set.
Only your administrators change a work area’s fit, and each work area has its own, so the press office’s rules stay with the press office.
Step 1 of 5: Administrator
It is made by one of your administrators.
Adapts your model without retraining.
Your model answers as if it had been trained on your work, its weights stay as they are, and the fit moves with you to a new model.
- Exactly what your model is givenYour model answers as if it had been trained on this work, without being retrained.
- Which context makes a differenceOnly context that improves your model’s answers is sent, so you stop paying for the rest.
- How your model is adapted, per work areaEach work area shows how your model is being fitted to it, so nothing changes unseen.
- Your team sets the persona, rules and formatYour team decides the persona, rules, sources and answer format your model works with.
- A proven answer becomes a skillA proven answer becomes a skill your model can use, with no retraining.
- A stale skill removed, its dependants checkedA stale or wrong skill is removed, and what depended on it is checked again.
- Every skill adapting your modelEvery skill shaping your model’s answers can be traced to where it came from.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.