Cancel the old phone contract first, and the support numbers go with it.
Step 1 of 5: The plan
A sequence of steps, played forward first.
A plan is tried out first, so a dead end is found before it costs anything.
Planning and decision support. It runs While planning, and on request.
The switch happens, and the phones never go quiet.
The dead end was found on Monday, before anything ran. By Friday the numbers had moved and the old contract was gone, with no call missed.
Step 1 of 4: Monday
Monday: the plan is played forward, and the dead end is found before anything runs.
Dead ends found while they are still free.
Every plan is played forward before it runs, so a quarter’s worth of dead ends turned up while they cost nothing.
Step 1 of 4: January
January: a plan to change the office wifi would have cut off the card readers.
A dry run touches nothing real.
Playing a plan forward happens away from your systems. Only an approved plan reaches them, and each real step still goes through your controls.
Step 1 of 4: Drafted
A plan is drafted to move the support line.
Sees what an action will do.
Duplex learns how your systems respond, so it can tell what a step will do and find the shortest route to a goal. Real steps still run through your controls.
- What an action will do, before it runsYour team sees what a change will do to your systems before anyone makes it.
- A sequence of steps, played forward firstA plan is tried out first, so a dead end is found before it costs anything.
- The shortest route to the goalWork reaches its goal in fewer steps, with fewer model calls along the way.
- The next step, from plans already provenIn a familiar situation, the next step comes at once, from a plan that has worked before.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.